Privacy Policy

Last Updated: 2023/09/19

At Pure Within, we value the privacy of our customers and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website and make purchases.

1. Information We Collect

We collect information directly from you when you:

• Create an account on our website.
• Make a purchase.
• Sign up for our newsletter or promotions.
• Contact our customer service.

The types of information we may collect include:

• Your name.
• Shipping and billing address.
• Email address.
• Phone number.
• Payment details (we don’t store credit card details; they are processed by our secure payment gateway provider).

2. Use of Your Information

We may use your personal information for the following purposes:

• Processing, confirming, and shipping your orders.
• Communicating with you about your order, account, or customer service needs.
• Responding to your inquiries and feedback.
• Sending you promotional materials, newsletters, and other marketing communications.
• Analyzing site usage to improve our website and offerings.

3. Tracking Tools & Retargeting

We use various tracking tools, including cookies, to collect information about your browsing activities. This allows us to provide relevant content and advertising tailored to your interests.

With retargeting features, we may also advertise Pure Within across other websites you visit after leaving ours.

4. Third-party Services

We may share your information with third-party service providers to help us operate our business. These providers assist us in:

• Processing payments.
• Shipping and delivery.
• Marketing and advertising.
• Website hosting and analytics.

These third-party providers only have access to personal information necessary to perform these tasks on our behalf and are obligated not to disclose or use it for other purposes.

5. Security

We take reasonable precautions and follow best industry practices to protect your personal information and ensure it is not lost, misused, accessed, disclosed, altered, or destroyed. Our website is encrypted using secure socket layer technology (SSL).

6. Your Rights

As per South African regulations, you have the right to:

• Request access to your personal data.
• Request correction of your personal data.
• Request the deletion or removal of your personal data.
• Express any concern you have about our use of your data.

7. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time, so please review it frequently. Any changes made will be posted on this page, and if significant changes are made, we will provide more prominent notice.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us:

• Email: info@purewithin.co.za